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Culture, media and sport committee questions bear a striking similarity to those racing industry has been askingLast Tuesday’s announcement by the Gambling Commission that it planned to introduce “Financial Risk Assessments” – or affordability checks – for gambling customers seemed to mark the end of racing’s fierce, five-and-a-half year campaign against the policy, but there has been a further twist to the extended tale after it emerged that the culture, media and sport committee (CMS

Millions of phone calls from customers were "likely mishandled" over nearly a three-year period, the regulator says.

Some of the UK's biggest banks have been failing their most vulnerable customers, according to the financial regulator.